Registration & Support

Triple-A has the following pricing:
Single user licenses, $15 per user.
(A site license and a world-wide license are also available at the costs outlined in Register.) 

Paying for Triple-A is fairly simple. Open the Register program that accompanies Triple-A, either directly from Triple-A, by hitting the Register button, or from the Finder by double clicking. Enter your name, your email address, and the number of single user licenses you desire for each program you wish to purchase (or Site or Word-Wide licenses). Save or Copy or Print the data from the Register program and send the data and payment to Kagi. More specifics on the Register program to follow. Kagi handles my payment processing.

If paying with Credit Card or First Virtual, you can email or fax the data to Kagi.  Their email address is "sales@kagi.com" and their fax number is    (510) 652-6589.  You can either Copy the data from Register and paste into the body of an email message or you can Save the data to a file and you can attach that file to an email message. There is no need to compress the data file, it's already pretty small. If you have a fax modem, just Print the data to the Kagi fax number. 

Payments sent via email are processed within 3 to 4 days. You will receive an email acknowledgement when it is processed. Payments sent via fax take up to 10 days and if you provide a correct internet email address you will receive an email acknowledgement. 

If you are paying with Cash or USD Check you should print the data using the Register application and send it to the address shown on the form, which is: 
Kagi
1442-A Walnut Street #392-E9
Berkeley, California 94709-1405
USA

You can pay with a wide variety of cash from different countries but at present if you pay via check, it must be a check drawn in US Dollars.  Kagi cannot accept checks in other currencies, the conversion rate for non-USD checks is around USD 15 per check and that is just not practical. 

If you have a purchasing department, you can enter all the data into the Register program and then select Invoice as your payment method. Print  three copies of the form and send it to your accounts payable people.  You might want to highlight the line that mentions that they must include a copy of the form with their payment. 

Kagi can not invoice your company, you need to act on my behalf and generate the invoice and handle all the paperwork on your end.  Please do not fax or email payment forms that indicate Cash, Check or Invoice as the payment method. As far as we know, there is still no technology to transfer physical objects via fax or email and without the payment, the form cannot be processed.

Payments send via postal mail take time to reach Kagi and then up to 10 days for processing. Again, if you include a correct email address, you will hear from Kagi when the form is processed.

If you would like, you can send your USD Checks directly to me at:
Geoff Stahl
1390 Melwood Dr.
San Jose,CA 95118

Please include the same information and I will process your registration immediately and get your username and code out ASAP (expect about a week of processing time).  If you send a payment to Kagi DO NOT send anything to me.  They will inform me that you have paid, and I will then process your registration.

Registration Codes
Triple-A has a protection scheme and when you pay, you will be provided a username and a registration code to enter using the Enter Code option on start up.  This will remove all delays in starting the game.  Keep this name and code safe in case you need to re-enter it.  If you do not have an email address, please enter your complete postal address and please remember, I do not know what country you live in so please enter that into the postal address also.   

I will process all registrations as soon as they are received, but it could take up to 10 working days to get the code to you via e-mail and longer via regular mail.  Triple-A does not have any hidden features and the only protection is the delay on startup, thus the game will be fully functional at all times before you get you personal code.

Technical Support
Please e-mail "support@dogstardev.com" with your questions, comments or problems.  I will respond as soon as I get the e-mail and look into to any problems encountered.  

Triple-A has been tested extensively on different system configurations and has been found to be free of all known bugs.  If you should have a problem please include your hardware and software configuration, a complete description of the problem and if it is repeatable.  I will try to find the root of the problem and offer a solution if possible.  

Triple-A is designed for System 7.5 and above.  Additionally it has been found to work on MacOS 8.  Triple-A has not been tested on any future systems and no promises of compatability are made or implied.  With that said, I will make my best effort possible to maintain compatability as Apple brings out it's new systems.

Thank you for supporting shareware and I hope you enjoy Triple-A!

Regards,
Geoff Stahl